We offer care as a service at the customer's home. This means that when booking the service, a customer must fill in his address details. Existing customers have an account and must log in first. In order to avoid filling in the address details (custom fields in Amelia) everytime it is necessary to fill them automatically with the data stored at the first time. How can we achieve this in Amelia?
At the moment customers can only enter their address through the custom field and this can't be prefilled for existing customers at the moment. I will forward this to our team to see if we can add an additional field to the customers' profiles that would resolve this.
Hi Robert Jan,
Thank you for your inquiry.
At the moment customers can only enter their address through the custom field and this can't be prefilled for existing customers at the moment. I will forward this to our team to see if we can add an additional field to the customers' profiles that would resolve this.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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