We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I have just set up the synchronization to google calendar by following your protocol carefully.
However it doesn't work completely.
When a client makes an appointment on an available slot, it shows the appointment in the google calendar. But when it's an event, nothing shows up in the google calendar. Is this normal? I would like you to help me on this point. If we want to make this google calendar useful, it must retrieve everything otherwise it becomes wobbly and not usable for the customer ...
Thank you!
Hello Floran,
Thank you for purchasing Amelia, and for reaching out to us.
Synchronization with Google Calendar is not supported in the Event booking at the moment. But it is on our "to-do list" and it will be added sometimes in the future. We do not have the exact eta when that will be.
If you have any further questions please don't hesitate to ask.
Kind Regards,
Marko Davidovic [email protected]
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