As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Good Morning,
we are observing a major problem with the allocation of appointments that have already been booked.
Our employees can manage appointments themselves.
The internal note is particularly important to us. A note is made there after or before the appointment - as a form of documentation.
As soon as the employee has edited the appointment and added a note, the appointment disappears from his dashboard and is automatically assigned to a colleague who offers the same service.
How can that be?
This is absolute chaos.
Hi Katrin,
thank you for reaching out to us
Please check if Employee perhaps has an admin role in WordPress when he is logged into the backend, or and Admin role is active in general when he is accessing the backend or the frontend panel.
Please let me know.