We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi
How can I implement a 'not-in-list' event when adding a new record that requires a new record in the related table? even a link to the form on the pop-up would do... so say I am adding an order, but it's for a new customer?
Thanks
Hi Sue,
Sorry for the late response, we have some agents that have contracted Covid-19, so our team is cut in half.
Sorry but I did not quite understand what are you trying to achieve. Can you please explain me in little more details and send me some example/screenshot/screencast, so I can give you my suggestion.
Best regards
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hi Sue,
Unfortunately we don't have custom events on which you can trigger after clicking on submit/ok or apply button. You can do standard taking off click event(jQuery) from those buttons and do your staff if specific input is empty. You can try something like that
(function ($) { $(function (){ //need to apply table id for those buttons $(document).off().on('click', '#table_1_ok_edit_dialog', function (e) { //your logic }); }); })(jQuery);This is custom work so you will need to create your logic for each submit/ok or apply button becasue custom solutions are not covered with standard support.
Thank you for understanding.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
no problem! just didn't want to put that work in if there was a simple way to do it. Thanks.
Hi Sue,
You are welcome. All right.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables