As previously announced via banners and our newsletters, support is no longer available through this platform.
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Hey! Within the employee panel I'd like to show the customers names within it, so employees can easily see name, number etc connected to the specific appointment. How do I achieve this? Thank you!
Hi Elin,
thank you for reaching out to us!
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
Have you enabled your employee to manage their appointments in Amelia > Settings > Roles > Employee?
Could you provide access to your Employee Panel, or screenshot what exactly your employee sees? Please let me know.