Hey! Within the employee panel I'd like to show the customers names within it, so employees can easily see name, number etc connected to the specific appointment. How do I achieve this? Thank you!
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
Have you enabled your employee to manage their appointments in Amelia > Settings > Roles > Employee?
Could you provide access to your Employee Panel, or screenshot what exactly your employee sees? Please let me know.
Hey! Within the employee panel I'd like to show the customers names within it, so employees can easily see name, number etc connected to the specific appointment. How do I achieve this? Thank you!
Hi Elin,
thank you for reaching out to us!
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
Have you enabled your employee to manage their appointments in Amelia > Settings > Roles > Employee?
Could you provide access to your Employee Panel, or screenshot what exactly your employee sees? Please let me know.