As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
URGENT PLEASE!!
Amelia is not working on Chrome and Internet explorer! What can I do?
Hello Maria
Sorry for the late response, but we're not working during weekends.
I just checked your website through Google Chrome, and I can see it's working fine:
As for Internet Explorer, that browser is no longer supported even by Microsoft, so all our future testing will exclude Internet Explorer. Sorry for the inconvenience, but since the browser has been abandoned, so will its support for all applications, plugins, and platforms.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksander, thank you for your answer
Yes, I started to touch things and when I deleted the cache it started to work again. Is it normal?
Hi again María
Yeah, caching issues are (unfortunately) normal, so the best advice I can give at this time is to prevent caching of pages where Amelia is located.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables