We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Здраствуйте, мы попробовали попользоваться вашим плагином Амелия и хотим его купить.
Но есть несколько вопросов.
1.возможно ли будет модернизировать функционал? Например, добавить в личном кабинете клиента вывод Штрихкода, или кода, который можно создавть, вводить из админки Амелия, для каждого клиента.
2. Также в плагине не переводятся некоторые моменты - например календарь, месяца. Будет ли там возможность все перевести?
Hello Vlad,
As for your first question, this is not possible to do in Amelia at the moment, but we are looking into adding barcodes or QR codes in the future.
As for the calendar, it is pulled from a 3rd party HTML5 library, so if your locale is in that library, and the website is in that locale (if you set your website to be in Russian, for example), the translation will be loaded, but if it is not in the HTML library, we cannot insert a translation.
In the future, you should be aware that our support is only in English and we may not respond in other languages and if you need our help you will need to use a translator as all answers will be in English.
If you have any further questions, please don't hesitate to ask.
Kind Regards,
Marko Davidovic [email protected]
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