You can configure the Customer Panel in Amelia. Front-end Customer Panel allows you to offer your customers an easy way to track, reschedule and/or cancel their appointments and events. In the Customer Panel, customers can manage their personal details without logging into the WordPress backend.
You can also include the %appointment_cancel_url% placeholder in the email notifications, so customers can cancel the appointment from the email that they receive after they book.
If you have any further questions please don't hesitate to ask.
Can I user cancel a booking after it has been made?
Hello Brenden,
Thank you for your interest in our product.
You can configure the Customer Panel in Amelia. Front-end Customer Panel allows you to offer your customers an easy way to track, reschedule and/or cancel their appointments and events. In the Customer Panel, customers can manage their personal details without logging into the WordPress backend.
You can also include the %appointment_cancel_url% placeholder in the email notifications, so customers can cancel the appointment from the email that they receive after they book.
If you have any further questions please don't hesitate to ask.
Kind Regards,
Marko Davidovic
[email protected]
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