As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
We have an event that we want to sell tickets for and check tickets at the door, either a physical ticket or a digital one. Can Amelia accommodate this?
Hi Taff,
thank you for reaching out to us
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
At the moment Amelia does not have tickets; but every successful booking triggers an email notification that is sent to the client; would you consider this a suitable Digital Ticket?
Thanks. I will see if we can customize that email. Maybe we can add a QR code or ticket number.
Hi Taff!
You can add it if it's a "constant" code, if it does not change with each customer; it can be inserted as an Image into the template.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.