Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
We have an event that we want to sell tickets for and check tickets at the door, either a physical ticket or a digital one. Can Amelia accommodate this?
Hi Taff,
thank you for reaching out to us
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
At the moment Amelia does not have tickets; but every successful booking triggers an email notification that is sent to the client; would you consider this a suitable Digital Ticket?
Thanks. I will see if we can customize that email. Maybe we can add a QR code or ticket number.
Hi Taff!
You can add it if it's a "constant" code, if it does not change with each customer; it can be inserted as an Image into the template.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.