In the back end the figures for the financial information shows an odd display with no resemblance to the financial figures (see attached screen for example.
All data relating to currency anywhere in the plugin is now showing as u00a30
Please help to resolve this as a matter of urgency.
Can you please try to deactivate Amelia, purge cache, activate the plugin, purge cache again, and check if the issue is resolved.
If it's still there, please provide me a temporary WP-admin (administrator) user along with the database access credentials (phpMyAdmin), so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
We upgraded to Amelia version 4.3 yesterday.
In the back end the figures for the financial information shows an odd display with no resemblance to the financial figures (see attached screen for example.
All data relating to currency anywhere in the plugin is now showing as u00a30
Please help to resolve this as a matter of urgency.
thanks
Hello Samantha.
Sorry for the late response.
Can you please try to deactivate Amelia, purge cache, activate the plugin, purge cache again, and check if the issue is resolved.
If it's still there, please provide me a temporary WP-admin (administrator) user along with the database access credentials (phpMyAdmin), so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I had this problem with my implementation. I found that the entry in
> Settings > Payments > Custom Currency Symbol
was no longer accepting HTML encoding to I pasted a straight Euro sign in and it worked!
Hello Mark
Thanks for letting us know!
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables