As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello, Thank you for all of your help lately.
I have another question: Is there any way to incorporate woocommerce OR onsite payment? I noticed when I toggle on woocommerce, the onsite option turns off. But, if I toggle on paypal, the onsite options stays on. I would like to use woocommerce instead of going directly to paypal.
Is that an option that can be created?
Thank you
Hi Bronwen,
thank you for reaching out to us
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
This option disappears because WooCommerce offers On Site as one of their payment options so it automatically turns off in Amelia, as it can be selected in WooCommerce.