Hi I see there is an option that I can add an appointment on the back end, but is there a way i can take payment in the back end too? as Customers often call via phone to book an appointment.
I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.
Legal requirements do not allow Amelia to store customers' payment information, so it's not possible to store their cards or PayPal accounts, to be able to charge them from the back-end. Your customers are the only ones who can approve a transaction from the front-end.
We'll look into adding some form of payment that will be able to store payment info in your stead and allow this to be done, but it is still a task for the future, and we haven't made any progress toward this.
Hi I see there is an option that I can add an appointment on the back end, but is there a way i can take payment in the back end too? as Customers often call via phone to book an appointment.
Hello Michael
Sorry for the late response.
I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.
Legal requirements do not allow Amelia to store customers' payment information, so it's not possible to store their cards or PayPal accounts, to be able to charge them from the back-end. Your customers are the only ones who can approve a transaction from the front-end.
We'll look into adding some form of payment that will be able to store payment info in your stead and allow this to be done, but it is still a task for the future, and we haven't made any progress toward this.
Sorry for the inconvenience.
Kind Regards,
Aleksandar Vuković
[email protected]
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