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Hi there,
if I want to add an appointment into the calendar in the backend sometimes the system doesn't find a customer which is definetely in the database. Why is that?
And the customers a sorted by their first name. That really makes no sense. Is it possible to automatically sort and search by last name?
Best regards, Marco
Hi Marco
Thank you for reaching out to us.
Can you please check if Amelia is updated to the latest version (4.3)? Can you share some screenshots of the issue or tell us if there are specific circumstances when this happens?
I'm afraid there is no way to select the sort order in the drowdown list at the moment.
I'll kindly ask you to add it as a feature suggestion on this page.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
Hi Blaženka,
thanks for your quick response. The Update to 4.3 was published one day after my question xD
In the meantime I realized everything is working fine now! Perfect Update, thanks to the developers!!!
Kind regards, Marco
That's wonderful, Marco, glad to hear it has been resolved!
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.