We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I would like to know how the "period available for booking in advance" option for services works specifically: Precisely when are bookings made available?
Let's say the value is set to "1":
Can users book the appointment at the earliest...
Hi Christopher
Thank you for reaching out to us.
The option period available for booking in advance determines when will the booking availability close. If you set it to 1 you will be able to book appointments up to 24 hours in advance from the current time (the timezone you set in your WP settings).
You can modify the minimum time required for booking in the general settings as well.
I hope this helps, do let us know if you need any further assistance.