I have some issue loading the amelia plugin. I have it installed shortcodes on my site. I am able to select a date and time from the calendar, then it takes me to the customer details form. After clicking to continue to the next page it does not load. I have attached pictures. Please let me know what I can do.
Can you please tell us if you have updated the plugin to the latest version (4.3)?
Are you using any caching plugins? If so, please exclude pages with Amelia from its settings since Amelia is conflicting with caching plugins.
Have you correctly set up the notifications? This can happen if the notifications that are triggered by the last step in the booking form cannot be executed so it keeps loading forever.
Hi,
I have some issue loading the amelia plugin. I have it installed shortcodes on my site. I am able to select a date and time from the calendar, then it takes me to the customer details form. After clicking to continue to the next page it does not load. I have attached pictures. Please let me know what I can do.
Regards
Konata
Hi Konata
Thank you for reaching out to us.
Can you please tell us if you have updated the plugin to the latest version (4.3)?
Are you using any caching plugins? If so, please exclude pages with Amelia from its settings since Amelia is conflicting with caching plugins.
Have you correctly set up the notifications? This can happen if the notifications that are triggered by the last step in the booking form cannot be executed so it keeps loading forever.
Looking forward to hearing from you.