As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I have a customer of the above domain. I want to clove their site to a staging area so they can learn how to use Elementor without screwing their site up. My question is, if I install the pro version in her stagin site, will I have to use a license? the staging site will be in clear staging domain, the planned url will be staging.jcbeautylounge.com or jcbeautylounge.com/staging
Hi Nicholas
Thank you for reaching out to us.
You are entitled to an unlimited number of subdomains with each licence purchase so you would be able to activate the same licence normally on the subdomain staging.jcbeautylounge.com and it wouldn't count as a used up domain from your Pro package.
We recently added a possibility for you to manage your domains in our store as well. So, please access the store and you will see the Manage domains button, so you can delete the old domain there and then you will be able to activate your purchase code on your new domain when you go to Amelia -> Settings -> Activation tab
If you have any further questions feel free to ask.