Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2913526
Buffer time
Closed

Comments

  •  1
    Alfonso started the conversation
    November 10, 2021 at 1:58pm

    Hi there!

    Is there any option to allow bookings overlaping the buffer time if diferent service?


    For example:

    Working hours from 9 to 17h and time slots 30 min

    Service A  2Hours ski lesson

    Service B 2Hours ski lesson afternoon special price (with 5h buffer)

    Service C 3Hours ski lesson

    Service D 7 hours ski lesson

    This way cliens could book the Service B only from 14 to 17h

    and all other options would be available without restrictions.

    I tried to fix this with special days but can't make it work properly

    If there is any other option I will be happy to try.


    Thanks

    Alfonso

  • [deleted] replied
    November 14, 2021 at 3:14pm

    Hi Alfonso

    Thank you for reaching out to us. 

    If you add a 5h buffer time for one service that means that the same service and the same employee cannot be booked unless it has been 5 hours from the previous booking. You can set a specific work schedule for this service only if you want to make it available only on certain hours then there would be no need to use buffer time at all. 

    2931967019.png

    All other services should be available for booking in the times you set no matter if there is a buffer time on another service - meaning the booking availability should overlap, the timeslot only becomes unavailable if that period is already booked.

    I hope this helps, do let us know if you need any further assistanc.