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  Public Ticket #2913526
Buffer time
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Comments

  •  1
    Alfonso started the conversation

    Hi there!

    Is there any option to allow bookings overlaping the buffer time if diferent service?


    For example:

    Working hours from 9 to 17h and time slots 30 min

    Service A  2Hours ski lesson

    Service B 2Hours ski lesson afternoon special price (with 5h buffer)

    Service C 3Hours ski lesson

    Service D 7 hours ski lesson

    This way cliens could book the Service B only from 14 to 17h

    and all other options would be available without restrictions.

    I tried to fix this with special days but can't make it work properly

    If there is any other option I will be happy to try.


    Thanks

    Alfonso

  • [deleted] replied

    Hi Alfonso

    Thank you for reaching out to us. 

    If you add a 5h buffer time for one service that means that the same service and the same employee cannot be booked unless it has been 5 hours from the previous booking. You can set a specific work schedule for this service only if you want to make it available only on certain hours then there would be no need to use buffer time at all. 

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    All other services should be available for booking in the times you set no matter if there is a buffer time on another service - meaning the booking availability should overlap, the timeslot only becomes unavailable if that period is already booked.

    I hope this helps, do let us know if you need any further assistanc.