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  Public Ticket #2913278
Other paying methods are showing under Paypal, even i disabled them
Closed

Comments

  •  1
    Can - Ramanam started the conversation
    November 10, 2021 at 8:52am

    Hi, we set the payment methods and everything right, strip credit card, sofort überweisung through credit card and paypa.

    The problem is that under paypal there are other payment methods we dont want to have. They have been deactivated from payment methods. 

    I attached a screenshot. 

    How can we solve this?

    Thank you

  • [deleted] replied
    November 14, 2021 at 12:02pm

    Hi Ioana

    Thank you for reaching out to us.

    Can you please tell us how was the payment method connected to Amelia, using the direct PayPal integration or through WooCommerce? Do you have those payment methods enabled on the external connection? Since we don't have these options available there is noting we can do from Amelia's side to turn them off I'm afraid.