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  Public Ticket #2913225
Import Files
Closed

Comments

  • Kevin started the conversation

    Hi there, I was planning to buy the plugin as I have it on my old website, and wanted to use it on my new one. The thing is, I don't see a way to export those data from my old website and import them to my new one, How do you suggest to do that? 

  • [deleted] replied

    Hi Kevin

    Thank you for reaching out to us.

    Other than cloning the site, another option would be to copy all database tables (wp_wpdatatable_#) along with tables wp_wpdatatables, wp_wpdatacharts, wp_wpdatatables_rows and wp_wpdatatables_columns. Then, in wp_options table, you would also need to export the following option_names:

    • wdtPreventDeletingTables
    • wdtUseSeparateCon
    • wdtSeparateCon
    • wdtTimepickerRange
    • wdtTimeFormat
    • wdtTabletWidth
    • wdtTablesPerPage
    • wdtSumFunctionsLabel
    • wdtRenderFilter
    • wdtRenderCharts
    • wdtIncludeBootstrap
    • wdtIncludeBootstrapBackEnd
    • wdtPreventDeletingTables
    • wdtParseShortcodes
    • wdtNumbersAlign
    • wdtBorderRemoval
    • wdtBorderRemovalHeader
    • wdtNumberFormat
    • wdtMobileWidth
    • wdtMinifiedJs
    • wdtMinFunctionsLabel
    • wdtMaxFunctionsLabel
    • wdtLeftOffset
    • wdtTopOffset
    • wdtInterfaceLanguage
    • wdtGeneratedTablesCount
    • wdtFontColorSettings
    • wdtDecimalPlaces
    • wdtCSVDelimiter
    • wdtDateFormat
    • wdtCustomJs
    • wdtCustomCss
    • wdtBaseSkin
    • wdtAvgFunctionsLabel
    • wdtInstallDate
    • wdtRatingDiv
    • wdtMDNewsDiv
    • wdtTempFutureDate

    It is rather cumbersome to do all this, but unfortunately at the moment it's the only way. Also, for tables linked to an existing data source, you would need to change the file path, because at the moment the file path depends on the domain, so if you change the domain, the URL to the file will also have to be changed.

    Our developers are working on creating an "Export" function, so this will be much simpler in the future.