As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
i’m not sets renew until May 2022. My product key isn’t working for the auto updates
Hi Chauna,
Thank you for reaching out to us.
This could be an issue with the SSL certificate.Are you maybe using Let's Encrypt for an SSL certificate? If you are, please update it because their certificate expired on the 1st of October, 2021.
Reach out to your hosting provider, and ask them to update the certificate. Even though the certificate could say that it's valid until 2022, or 2023, please check Let's Encrypt's official notice about this change.
Kind Regards,
Marko Davidovic [email protected]
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