We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am trying to set working hours but in setting working hours, the time is greyed out. I need days to be available.
Okay, I added business hours. However, now the Standard Photoshoots weekdays are not available. How can I fix it
I have added to the employee and working hours but it only shows weekends
Hi Samisha
Thank you for reaching out to us.
Can you please make sure the work schedule is set as per our documentation and also check if the global work hours are set different
https://wpamelia.com/configuring-schedule/
https://wpamelia.com/global-working-hours/
If you can please provide us with some screenshots of what you would like to achieve and what you are struggling with it so we can get a better understanding.