We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2912161
Profile issue
Closed

Comments

  •  7
    DIDIER LOPES started the conversation

    Hello,

    My employees no longer have access to their profile from their space ... So they cannot change their schedules. However, I have activated the options in the configuration. Is there a bug?

    Thanks for your help

    Didier

  •  4
    Lee replied

    I am facing the same issue.
    Seems to have happened right after 4.3 update.

  • [deleted] replied

    Hi there

    Thank you for reaching out to us.

    We added this as a feature recently so please check if the profile feature is set to visible.

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