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  Public Ticket #2912108
Error en mandar notificaciones se manda con un horario atrasado
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  • Antonio gutierrez larios started the conversation

    Hello!
    What happens to me is that when the client takes an appointment, an email is automatically sent to him but this indicates an hour less, it has been happening since the time change was made, it also happens in his client panel that he gets the schedule from the appointment one hour less than the current one,
    I do not know if I explained well
    All the best
  •  2,572
    Aleksandar replied

    Hello Antonio

    Sorry for the late response!

    Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your time zone is in UTC+/- format, please change it by selecting the city near you. Also, please check if you enabled "Show bookings in customer's time zone" in Amelia's General settings.

    If you are in a different time zone than your WordPress site is, and you've enabled this option, the times on the front-end will show available time slots in your time zone, which will be the time you set in the back-end +/- the time difference (depending on where you are in regards to the time zone set in WordPress' General settings).

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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