We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am going to sell yearly membership options and one-time payment option for first timer using our facilities. Will Amelia booking allow me to bypass payment for customers who are already signed up for a yearly membership (if they are logged in) and in addition allow non clients to book once using the one time fee?
Hey Francesca,
Thank you for purchasing Amelia, and for reaching out to us.
Currently, the Membership feature doesn't exist in Amelia but it is on our "to-do list" and it will be added sometimes in the future. It is planned to be added for Pro and Developer licenses.
As for the approach regarding logged-in members. You could install a membership plugin, which will block access to certain pages. So, you can create a page that non-logged-in members can access, but it will not be seen by logged-in members.
On that page, you can create a service that will be free. Once you enable "Automatically create Amelia Customer user", when the non-logged-in users book an appointment, they will be subscribed as members and registered as customers in Amelia, so they will no longer be able to access the page where the free service is.
Then, on another page, for logged-in members, you can add a paid service, and that page would not be visible to non-logged-in users.
Kind Regards,
Marko Davidovic [email protected]
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