Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
Hello, a couple days ago I made 4 custom emails with my own custom HTML. I go back into notifications and the HTML and text fields are both empty. I tested it again and sure enough after creating it and saving it it will empty out again. PLEASE HELP!!!
Amelia has officially lost my business - no support desk is a deal breaker. Thank you anyways.
Hello Mitch
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
This issue usually occurs when there's Grammarly or any other language tool installed on the site or browser. So, if you have some similar add-on, please disable it. It should resolve the issue.
If you have any further questions please don't hesitate to ask.
Kind Regards,
Marko Davidovic [email protected]
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