As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Thank you very much for your reply. If I had known, I would never have bought the amelia plugin because I don't see it logical to be paying my whole life. My intention was to buy it once, and pay what it cost but never again.
I would appreciate if you could explain to me how to cancel the automatic renewal because I do not want to be charged more.
a greeting.
Hello again Javier
As far as we can see you already canceled your subscription through our store, so you won't be charged for the plugin in the future anymore.
On our pricing page, you can switch between Annual and Lifetime licenses, so you can see that there is a lifetime license that you can purchase, it's just that you purchased the annual (subscription) model when you bought the plugin in the spring of this year:
Please let us know if you have any further questions about this.
Kind Regards,
Aleksandar Vuković
[email protected]
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