Hi. I have setup working hours for various employees from 5am to 7pm with a break from 12-15h, 1hour sessions but it shows 1 hour slots from 7am to 8pm... What am I doing wrong? I did the setup in general and the setup for individual employees but it still shows the wrong times. It even shows that time slots are available during the employees break times
Thank you for your patience as we worked to get back to you, we apologize for the delay, due to a high volume of tickets our team has received, our response time has been delayed, but we're working to ensure everyone receives the help they're needing!
Please check if there are any Special Days in the Employee section, next to the Work Hours tab, these will overwrite the regular schedule you've set.
Hi. I have setup working hours for various employees from 5am to 7pm with a break from 12-15h, 1hour sessions but it shows 1 hour slots from 7am to 8pm... What am I doing wrong? I did the setup in general and the setup for individual employees but it still shows the wrong times. It even shows that time slots are available during the employees break times
Hi Joe,
thank you for reaching out to us
Thank you for your patience as we worked to get back to you, we apologize for the delay, due to a high volume of tickets our team has received, our response time has been delayed, but we're working to ensure everyone receives the help they're needing!
Please check if there are any Special Days in the Employee section, next to the Work Hours tab, these will overwrite the regular schedule you've set.
Hi Ivana. Thanks for the response.
There are no Special Days setup. Think maybe I should just delete the plugin, clear the tables and re-install it?
Thanks
Hi Ivana
I have reinstalled from scratch and everything is working super fine!! Im happy we can close this ticket!!
Hello Joe
Sorry for the late response.
Thank you for letting us know that the issue has been resolved.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
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