I created a package and I would like to allocate it to a Customer on a Calendar. I do not use the Front-end yet for creating appointments, so I need to do this from the Back-end.
In the Appointments section I can only add Service appointments and not Package appointments. How can I do this?
Thank you for your patience as we worked to get back to you, we apologize for the delay, due to a high volume of tickets our team has received, our response time has been delayed, but we're working to ensure everyone receives the help they're needing!
I'm afraid that packages can only be managed in the backend, only if they have been previously purchased in the frontend by the customer first.
I'll kindly ask you to add it as a feature suggestion on this page. Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
We will add Package booking in one of our future updates but at the moment, as Ivana mentioned, you can only add appointments to already booked Packages, in Amelia/Services/Packages.
I can't provide an ETA when packages will be available for booking from the back-end, but I hope it will be soon.
Hello,
I created a package and I would like to allocate it to a Customer on a Calendar. I do not use the Front-end yet for creating appointments, so I need to do this from the Back-end.
In the Appointments section I can only add Service appointments and not Package appointments. How can I do this?
Thank you!
Hi Alexandru,
thank you for reaching out to us
Thank you for your patience as we worked to get back to you, we apologize for the delay, due to a high volume of tickets our team has received, our response time has been delayed, but we're working to ensure everyone receives the help they're needing!
I'm afraid that packages can only be managed in the backend, only if they have been previously purchased in the frontend by the customer first.
I'll kindly ask you to add it as a feature suggestion on this page. Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
Hello Alexandru
We will add Package booking in one of our future updates but at the moment, as Ivana mentioned, you can only add appointments to already booked Packages, in Amelia/Services/Packages.
I can't provide an ETA when packages will be available for booking from the back-end, but I hope it will be soon.
Kind Regards,
Aleksandar Vuković
[email protected]
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