Can you please give us some more details on the issue you are facing and what you would like to achieve.
Looking at your settings we can see the default appointments status is set to approved and you don't have an employee panel either so there is no way to approve the appointments manually. The customers can only reschedule or cancel the appointment and I can't see any faults there either. You can easily go back to the appointments page as well. Please clear your website and browser cache and see if there will be any difference.
Hi Mitsutaka
Thank you for reaching out to us.
Can you please give us some more details on the issue you are facing and what you would like to achieve.
Looking at your settings we can see the default appointments status is set to approved and you don't have an employee panel either so there is no way to approve the appointments manually. The customers can only reschedule or cancel the appointment and I can't see any faults there either. You can easily go back to the appointments page as well. Please clear your website and browser cache and see if there will be any difference.
Thank you for your reply.
I apologize for my lack of explanation.
When you logged into the customer panel, you were unable to confirm your reservation.
However, when I checked the box as shown in the attached image, the problem was solved.
We apologize for the inconvenience.
Thank you very much for your cooperation.
No apologies necessary, Mitsutaka.
Thank you for troubleshooting this a bit further.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
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