We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2911360
PROBLEM WITH FLOAT FROM GOOGLE SHEET
Closed

Comments

  • james started the conversation
    November 8, 2021 at 4:03am

    Hello,

    Just purchased wptables however, i got little hiccups with it.

    I have a little problem with importing from google sheet. On my google sheet, I have numbers like 2,230,701 but when I import on the wptables those numbers become 2.23 obviously I don't want that to happen I don't know how to do it. I made the column type to be "FLOAT" but that did not fix it. I make it "INTEGER" and became worst. I want what its on google sheet to be as is.

    Please help.

    thanks

  • james replied
    November 9, 2021 at 1:34am

    Seriously? no response?

  • [deleted] replied
    November 10, 2021 at 12:10pm

    Hi James

    Thank you for reaching out to us.

    Please check the number format in wpDataTables main settings as displayed on the image below. It should be the same as in the source file.

    7163927879.png

    Do let us know if you need any further assistance. 

  • james replied
    November 10, 2021 at 1:04pm

    Thanks for the response. I have solved this issue. However, I have another issue. When I input my service account API on the Google Sheet API tab website go broke, I mean the posts where wpdatatables charts are embeded.

  • [deleted] replied
    November 14, 2021 at 1:35pm

    Hi James

    Can you please explain the second issue a bit more and provide us with some screenshots and a link to the front end where we can inspect this behavior?