We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2911311
Slow presentation options in a form
Closed

Comments

  • Jose Luis started the conversation

    I've made a table with two type of fileds:

    1. ENUM type of data in MySQL database. For example: 'Male,'Female' options

    2. Values founded in another table. For example: Civil state (Married, Single, etc.)

    When I try to fill or change a record on this table, first option is very slow searching the possible options (Male, Female). In the second option, finding values is instantaneous.

    ¿Is it normal?

  • [deleted] replied

    Hi Jose

    Thank you for reaching out to us.

    Can you please show us the query used to create the table? Do you have the same issue with server side processing off?

    Can you provide us with a link to the front end where we can see this behavior?