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  Public Ticket #2911124
Theme Problem
Closed

Comments

  • Rufaidh started the conversation

    Hello there,

    May I know why the filling form shows like this in mobile. It's cut off.

    2931137521.png

    P
    lease help me out with this.

    Thank You.
  • Rufaidh replied

    Expecting a reply ASAP,
    Thank You

  • [deleted] replied

    Hi Rufaidh

    Thank you for reaching out to us.

    Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.

    Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.

    Unfortunately the issues like conflicts with third party plugins or themes are always possible due to the nature of WP, and it might take significant time to investigate and replicate the issue on our side, to be able to find the source of the problem, especially when the plugin or theme is not familiar to us.