Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
On our calendar there should be the following time slots
MON-FRI
8:30am-11:30am
12:00pm - 2:30pm
3:00pm - 5:00pm
SUNDAY
11:30am - 2:00pm
But it only shows one time slot per day. Can someone please help?
Hi William,
thank you for reaching out to us
Thank you for your patience as we worked to get back to you, we apologize for the delay, due to a high volume of tickets our team has received, our response time has been delayed, but we're working to ensure everyone receives the help they're needing!
Please check if your Employee has any busy slots in Google or Outlook calendar, if you have any of those two integrated, that could be blocking these times.
Also, please go to Amelia > Settings > General Settings and check this section:
Is use service duration setting on? Please check and let us know.