As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
On our calendar there should be the following time slots
MON-FRI
8:30am-11:30am
12:00pm - 2:30pm
3:00pm - 5:00pm
SUNDAY
11:30am - 2:00pm
But it only shows one time slot per day. Can someone please help?
Hi William,
thank you for reaching out to us
Thank you for your patience as we worked to get back to you, we apologize for the delay, due to a high volume of tickets our team has received, our response time has been delayed, but we're working to ensure everyone receives the help they're needing!
Please check if your Employee has any busy slots in Google or Outlook calendar, if you have any of those two integrated, that could be blocking these times.
Also, please go to Amelia > Settings > General Settings and check this section:
Is use service duration setting on? Please check and let us know.