Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
Hi,
I've enabled the password protected customer area. However, when a customer access that area, he can see even other people appointments. He cannot cancel or delete them, but my customer quite dislike this (and I really can't see a reason to have it this way).
Is there a workaround?
Hello Sebastian,
Thank you for your interest in our product.
The only way this could happen is for you to be logged in as an admin and try to book for your customer or just test the booking or if you tried to log in as a customer with admin email and then you are automatically assigned an admin role.
If this isn't the case please provide me a temporary WP-admin (administrator) and database credentials, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. This a public ticket so please enable the private response.
Kind Regards,
Marko Davidovic [email protected]
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