We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
hello, i would like to set up my saloon booking form so that a customer can book two or more dining services for one appointment. how would this be possible?
Hello Cem-Kaan,
Thank you for purchasing Amelia, and for reaching out to us.
You can do all of that in two different ways:
For example, you can set up the time slot for one hour, and you can add extras to that services for example: if your appointment is by default one hour but the client wants an appointment of two or three hours he can add one or two extras (one or two appointments for one hour) to the default appointment. By selecting these extras, your Customers will be able to change the Service duration to 2-3-4 hours.
And the second option packages of services.
Packages of Services is the only feature that is not included in the Basic license, the rest of the features are absolutely identical. Packages of Services is a feature that allows creating packages of multiple appointments (of the same or different services).
In that case, the services that are included in the package and the number of appointments will be fixed, and the price will be set for the whole package. Customers will be able to book included Appointments on any day, with no strict recurrence. You can see more information here.
Kind Regards,
Aleksandar Vuković
[email protected]
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