We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2909654
account del cliente
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Comments

  • michele started the conversation

    il cliente per visionare la sua prenotazione deve accedere al suo account dove visiona la prenotazione con il logo di amelia e qualche cliente ha cliccato il logo amelia ed è stato dirottato sul vostro sito, questo ha infastidito alcuni clienti che devono essere concentrati per la loro prenotazione

       la mia richiesta è quella il cliente visiona la sua prenotazione sulla pagina del sito   con un shortcode che voi mi potete inviare senza logo di amelia

  •  2,576
    Aleksandar replied

    Hello michele

    Thank you for your purchase.

    Please note that we do not speak Italian, so we're using the Google Translate tool, and this is what it returned:

    the customer to view his reservation must access his account where he views the reservation with the amelia logo and some customer has clicked the amelia logo and has been hijacked on your site, this has annoyed some customers who need to be concentrated for their booking my request is that the customer views his reservation on the site page with a shortcode that you can send me without amelia's logo

    Can you please elaborate on this? Where did you experience this behavior? Can you record it? Can you explain it to us in more detail?

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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