As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I just setup a staging site. How do I add it so that it can receive the auto updates for the plugin?
Hi DoQtor,
thank you for reaching out to us
You can install Amelia there, then go into Amelia > Settings > Activation and enter your purchase code. In this way you will activate automatic updates.
Thanks for the replay. Attached you will the see the screen that I see once I go: Amelia>Settings>activation. I do not get an option to enter my purchase code.
Hi DoQtor
Your licence is already activated that is why you cannot see the input field. You can click on the Deactivate button on the bottom right corner and you will be able to enter a new purchase code again.
I hope this helps, do let us know if you need any further assistance.