We have created two tags one is football and the other is boxing but the football ones are showing when we filter the boxing tag even though the football events don't have the boxing tag do you know why?
We would need to check in the database if the tag has stuck onto the event there; please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Hi
We have created two tags one is football and the other is boxing but the football ones are showing when we filter the boxing tag even though the football events don't have the boxing tag do you know why?
Hi Abby,
thank you for reaching out to us.
We would need to check in the database if the tag has stuck onto the event there; please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.