Okay
  Public Ticket #2909279
google calendar
Closed

Comments

  • Marin started the conversation

    I created my booking site

    https://booking.trinitymedcenter.com/

    I followed all steps in the video but I can't synchronize the booking with my Google Calendar. It is just not working.

    Can you help me please?

    Thanks


    Marin Guentchev

  • Marin replied

    OK it works but has a bug. 

    1. If I mark a busy slot in google calendar Amelia still books the slot - resulting in double booking

    2. If I book a slot in Amelia and try to rebook it I still get a confirmation but the next possible slot has been booked

  • Marin replied

    OK I solved it

    I had to disable and then enable the busy spot option and then it worked...

  • [deleted] replied

    Hi Marin!

    Thank you for reaching out to ussmile.png

    Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

    Please also check if the Number of Events for the busy slots are set to maximum (in that same setting tab, Amelia > Settings > Integrations > Google, on the bottom) 2500.

    If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.