We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I'm experiencing two new bugs with the last update.
1- Unable to make appointments after 16:45. Usually can make appointments until 18:30 since my hairs along opening times are until 18:30.
2- Some of my services are unable to book on Saturdays.
PS: I haven't made any changes on anything.
Kindly,
Sadeer
Hi Sadeer,
thank you for reaching out to us
Is this employee connected to a Google or Outlook calendar? If so please check if there is anything in the Calendar on these times and dates (such as a recurring event) that could block this time and Saturdays. Also, please check if you have any Events that take place after 16pm and on Saturdays.