We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello there,
I'm looking at this plugin with a view to making a purchase. I have a very large database of around 500,000 rows. I want to use the Server Side feature and use SQL.
I've looked at the Videos and I'm not sure on how to get the data into MyPHPAdmin as my structure looks different to your video, so I'm unable to replicate.
My question is, if we made a purchase, would I get able to get some support on linking the Database over to the plugin.
I just want to make a purchase, send a support ticket to be told its out of scope.
Many thanks
Mik
Hello Michael
Thank you for your interest in wpDataTables. As you can see on our documentation, the plugin can handle tables with over 2.5 million rows, so that's no issue.
Where does your database reside? We generally do not provide installation services; writing MySQL queries; writing advanced CSS; resolving and debugging third party software and hardware issues; preparing files and tables; but we would be able to tell you right now if what you want to achieve is possible or not if you can provide me with more info about your setup.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I've resolved this thanks
Thank you for letting us know, Michael
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables