As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Hi
I have followed the tutorial you have to configure the sending of the mails through google instead of php mail.
It works but now all my emails arrive to spam.
How can I prevent this to happen?
Hello Clara,
Thank you for purchasing Amelia, and for reaching out to us.
The fact that your emails arrieve in SPAM does not depend on us but on your site and Google. Please to investigate this: https://coherentpath.com/rarelogic/blog/how-to-prevent-emails-from-going-to-spam/.
This really it's not up to us, we are sorry that we cannot help you more.
Kind Regards,
Marko Davidovic [email protected]
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Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Thanks...
the client uses free gmail (not google suite) and it is a new account they created specific for amelia.
I have checked your link and she complies with everything.
so i guess I would have to change it to php mail again, because they didn't have this problem with php mail.
Thanks
how do i close the ticket?
Hello Clara,
Hopefully, it will all work out when you change it back to PHP mail. Don't worry we will close it for you.
If you have any questions in the future please don't hesitate to write to us.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables