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Hello. We want to purchase your wonderful product :) However, we have a problem.
There is employee A and employee B, each of them provides service "a" and "b". They cannot provide service "a" at the same time, since this requires a special room, but they can provide service b at the same time, since they have different premises for this. How to organize customer registration in such a way that it becomes possible?
Hi Sergey,
thank you for reaching out to us
If you have 2 employees on one service, you will automatically have same time available for both of them. The only limitation is that 1 employee cannot perform 2 different services at the same time (if 1 employee is booked for 9am for service A he cannot be booked for 9am for service B).
I'll try to reformulate the problem.
Each specialist (A, B and C) provides two consultations, an online consultation and a personal consultation. For an in-person consultation, an office is needed, for an online consultation, an office is not needed. We need such an opportunity, in which, if a client signed up for an in-person consultation with specialist A, there was no opportunity to sign up to other specialists (B and C) for the same time for an in-person consultation. And the opportunity to sign up for an online consultation with specialists B and C has been preserved.
Hi Sergey,
thank you for more details!
You could connect all 3 employees to the same Google or Outlook calendar, however, what will happen is that if one employee is booked for any service at, let's say 9am, all other employees on that same calendar, will become unavailable for booking for all services at 9am.