We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2908293
translation
Closed

Comments

  •  1
    Monweb started the conversation
    November 3, 2021 at 8:45am

    Hi,

    My customer says that the english used in the plugin is wrong, ho can i change these sentences please ?

    1. "Send Access Link"     " Enter your account email address and we will send you an access link to your inbox".         
      >>> for "Send Access Link"     "Please enter your email to receive an access link"
    2. (event) "Number of persons
      " >>> for (event) "Number of people"

    Waiting for your response,

    Thank you very much,

    Maweb

  • [deleted] replied
    November 4, 2021 at 10:29am

    Hi Monweb,

    thank you for reaching out to ussmile.png

    The plugin labels can be translated using POEDIT or Loco Translate easily. I suggest installing Loco Translate, since it's within WordPress and it has a simple UI.

    If you want to use POEDIT then please follow these instructions:

    1. Download Amelia from our TMS Store and save the ameliabooking.zip file on your computer.

    2. Unzip downloaded file.

    3. Download and install POEDIT. 

    4. After that, open the program and open the file from the extracted folder on your computer ameliabooking/languages/en_US/wpamelia-en_US.po.

    5. Change what the labels say

    6. Save the file as the plugin suggests (the language code; for example wpamelia-id_ID.po if your language is Indonesian) and it will generate a new wpamelia-id_ID.mo file. You can find your language code here. 

    7. Go to ameliabooking/languages/ folder and create a new folder. Name it as the language code for your language (in our case, for Indonesian, it is id_ID) and then copy these two files called wpamelia-id_ID.po and wpamelia-id_ID.mo into it. Proceed with copying the whole folder id_ID back to your website in folder ../wp-content/plugins/ameliabooking/languages/.

    Hope this helps!