I have enabled Woocommerce for customers to pay for events. The order is completed but no invoice is sent. I set the order status parameter and clicked update and the for the next transaction, no invoice was sent as well.
Additionally, after payment the following error message comes up on the website:
Amelia does not have an invoicing option so this goes directly from WooCommerce; all that can be setup regarding this from Amelia's side is filling out the Metadata & Description in Amelia > Settings > Payments > WooCommerce:
Can you please let me know if you have updated Amelia to 4.3 version?
Hello,
I have enabled Woocommerce for customers to pay for events. The order is completed but no invoice is sent. I set the order status parameter and clicked update and the for the next transaction, no invoice was sent as well.
Additionally, after payment the following error message comes up on the website:
There has been a critical error on this website.
Learn more about troubleshooting WordPress.
The Customer only receives confirmation of the booked event and the transaction is processed. No customer invoice and the above error is seen.
Please can you help?
I need to go live with this event in a few hours.
Kind Regards,
Shontelle
Hi Shontelle,
thank you for reaching out to us
Amelia does not have an invoicing option so this goes directly from WooCommerce; all that can be setup regarding this from Amelia's side is filling out the Metadata & Description in Amelia > Settings > Payments > WooCommerce:
Can you please let me know if you have updated Amelia to 4.3 version?