As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi
I want to know how can a client do to open a ticket. I have the lifetime license, and I do not charge maintenance to my clients.
Do they need to register here and have my license?
But if I give them my license, they can install amelia pro on any other wordpress, right?
Thanks
Hi Clara,
thank you for reaching out to us
I'm afraid that we can only provide support directly to the purchase holder; as per Terms & Condidions: We do not provide support Service to User’s end clients.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Ok. Thanks. You can close the ticket
Thank you for your time, Clara!
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.