I created a custom account page for clients. The 'Amelia login requirement' is disabled. Clients can book an appointment without an account but require to log into their custom WP account to view their recent appointments. I created a rule; WP-Customer is also an Amelia Customer.
How does WP and Amelia communicate this to customers without ever creating an account with password trough my custom login page from WP? It's very confusing when new customers place appointments, receive a token link but no e-mail about their username/e-mail and password to login.
During their first booking an Amelia Customer account is created, and that cannot be disabled, you can only choose if they will need to use a password or a login token to access their Customer Panel on the front end.
If you enabled creating a WP user account as well they will have restricted access to your backend where they will be able to see their Amelia appointments as well.
Please have a look at our documentation about detailed information about our Customer Panel feature
Hi,
I created a custom account page for clients. The 'Amelia login requirement' is disabled. Clients can book an appointment without an account but require to log into their custom WP account to view their recent appointments. I created a rule; WP-Customer is also an Amelia Customer.
How does WP and Amelia communicate this to customers without ever creating an account with password trough my custom login page from WP? It's very confusing when new customers place appointments, receive a token link but no e-mail about their username/e-mail and password to login.
How Can I fix this?
Kind regards,
Shanice
Hi Shanice
Thank you for reaching out to us.
During their first booking an Amelia Customer account is created, and that cannot be disabled, you can only choose if they will need to use a password or a login token to access their Customer Panel on the front end.
If you enabled creating a WP user account as well they will have restricted access to your backend where they will be able to see their Amelia appointments as well.
Please have a look at our documentation about detailed information about our Customer Panel feature
https://wpamelia.com/front-end-customer-panel/