As previously announced via banners and our newsletters, support is no longer available through this platform.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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As Amelia does not support custom payment processors WooCommerce is unfortunately required.
If a user goes to the checkout, and types in a wrong CC, Woo still generates them a user account, But amelia DOES NOT.
Amelia should create the account automatically, OR WooCommerce should make EVERY buyer a amelia user.
Hi Jacob,
thank you for reaching out to us
Are these bookings processed? Amelia cannot memorize the customer or booking if payment has not been processed appropriately. When you try to make a booking with a wrong CC are there any appointments registered for that transaction in Amelia > Appointments for you?