Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
As Amelia does not support custom payment processors WooCommerce is unfortunately required.
If a user goes to the checkout, and types in a wrong CC, Woo still generates them a user account, But amelia DOES NOT.
Amelia should create the account automatically, OR WooCommerce should make EVERY buyer a amelia user.
Hi Jacob,
thank you for reaching out to us
Are these bookings processed? Amelia cannot memorize the customer or booking if payment has not been processed appropriately. When you try to make a booking with a wrong CC are there any appointments registered for that transaction in Amelia > Appointments for you?