Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
Is there any way to ensure that an employee's days off are visible on the Back end Calendar so that receptionists wanting to make an appointment in Amelia over the phone can instantly see what days and times are not available before trying to make an appointment on a particular time and date which happens to be that employee's time off.
Blank spaces in the Calendar (after employee has indicated days and times off ) do not indicate whether the employee has time off or not. Thus the receptionist is in the embarrassing position of promising the patient a time and date that turns out to be unavailable when attempting to fill out the patient's information.
Hi Michael,
thank you for reaching out to us
At the moment, I'm afraid that Dashboard Calendar directly will show only booked appointments; Days Off can be seen when booking is about to be created, by clicking one of these two buttons on the right side of the calendar:
In that way, when New Appointment tab opens, service and employee are selected, when the receptionist opens the calendar to pick the date that client requested, it will show whether or not the employee is off / unavailable:
This employee in particular has weekends off, that is why Saturday and Sunday are in red and cannot be selected. Would this work for you?