Do you have this issue with all tables or is there a difference if it is a specific table type? Do you have any errors in the console which need to be resolved?
Are you able to access the backend? Please provide us with a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
wpDataTables appears to be crashing my website intermittently.
I am seeing the error in the screenshot attached when the site goes down. I get Fatal Errors and Critical Errors.
I already tested all other plugins, tested the theme, upgraded memory & resources. The only thing left here is wpDataTables.
Please assist!
Hi Sean
Thank you for reaching out to us.
Do you have this issue with all tables or is there a difference if it is a specific table type? Do you have any errors in the console which need to be resolved?
Are you able to access the backend? Please provide us with a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Hi Sean
Since this is a duplicate ticket I will be closing this one to avoid confusion.
Thank you for understanding.